Zásilkovna / Packeta API connection for order exporting, label printing, tracking code and COD

Eu

Erik

April 11, 2026

You are able to connect Parcely with Zásilkovna / Packeta via API and automate the following processes:

  • Exporting order data to the Zásilkovna / Packeta system.
  • Receiving shipping labels files from the Zásilkovna / Packeta system and downloading them from the Parcely orders view.
  • Sending shipping confirmation emails with tracking code and link to customers.

Which shipping methods orders can I export to the Zásilkovna / Packeta system?

You can export both Zásilkovna / Packeta pick-up point and home-delivery orders from the Parcely app to the Zásilkovna / Packeta system.

Parcely offers the following Zásilkovna / Packeta shipping methods:

  • Zásilkovna / Packeta parcel lockers in Czechia
  • Zásilkovna / Packeta parcel lockers in Hungary
  • Zásilkovna / Packeta parcel lockers in Slovakia
  • Zásilkovna / Packeta parcel lockers in Romania
  • Zásilkovna / Packeta home-delivery (courier) order export. You can set up all the shipping destination countries offered by Zásilkovna / Packeta.

Please reach out to Zásilkovna / Packeta support to learn about the countries they ship to and shipping rates.

How to activate Zásilkovna / Packeta API?

Go to your store admin and open the Parcely app under “Apps”. Move to Shipping Services→Zásilkovna/Packeta. Here you can enable and disable order export.

Add your Zásilkovna/Packeta API password and select the shipping label size.

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 If you don’t know your API password yet, then look it up from Zásilkovna/Packeta self-service portal or contact Zásilkovna support.

Printing shipping labels

After order exporting has been set up you can print all Zásilkovna/Packeta pick-up point shipping labels from the Parcely app Orders view. 

If for some reason the order is not automatically exported, then click on the "Export Order" button and order data will be sent to Zásilkovna/Packeta. In a few seconds, you will see that the label printing button will switch to green and you can print the label by clicking on it. 

Tracking code

The tracking code is saved to your store order only if you are fulfilling orders through the Parcely app Orders view. Parcely will save the tracking code itself and Zásilkovna/Packeta tracking URL to the order and also include it in your store order confirmation email. If you would choose to Fulfill orders in Shopify order management, then you would need to copy and paste the tracking code and URL manually. 


Enabling Cash On delivery (COD) for Zasilkovna/Packeta

When is the COD shipment generated?

Parcely will generate a COD shipping label automatically if the following conditions are met:

  • You have selected "Offer Cash On Delivery (COD) service with Zasilkovna/Packeta" in Parcely admin Zasilkovna/Packeta order export settings.
  • The customer chose the  Zasilkovna/Packeta pick-up point shipping method.
  • The customer chose the Cash on Delivery (COD) payment method (Shopify default payment method)

How to enable the COD payment method in the Shopify store?

Make sure you have enabled the COD payment method in your Shopify store. If you haven't done it yet, then you can do it in your store admin panel under Settings→Payments→Manual payment methods→Add manual payment method→Cash on Delivery (COD).

You can add instructions for customers into the "Additional details" field to ensure the customer understands when the payment is made. You can find this field by clicking "Manage" on the Cash on Delivery (COD) payment method. 


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